Report a Claim

  • Having an accident or enduring a catastrophe can be stressful, but we don’t think reporting an insurance claim should be. You can make a claim online in a matter of minutes. The claim reporting process is quick and easy. You will be asked to provide some initial information regarding the claim. In return, your loss report will be assigned to a liability claims adjuster who will be in contact with you within 24 hours. A claim representative will contact you as soon as possible to verify information, ask questions, explain coverage, and process the claim. Please, contact your local insurer to ask more about the online claim process.

Navigating the process of reporting a claim to your insurance company can be overwhelming, especially if you’ve never had to do it before. But worry not – we’re here to guide you through the steps involved, helping you to understand the importance of timely reporting, the information you’ll need, and the best ways to communicate with your insurer. By following this guide, you’ll be well-prepared to report a claim and get the support you need during a challenging time.

  1. Understand Your Policy and Coverage
    Before reporting a claim, familiarize yourself with your insurance policy to understand your coverage, deductible, and any exclusions. This will help you determine whether your specific situation is covered and what your financial responsibility might be.
  2. Gather Necessary Information
    To report a claim, you’ll need to provide accurate and complete information about the incident. This may include:
  • Your policy number
  • Date and time of the incident
  • Location of the incident
  • Description of the damages or losses
  • Photos or videos of the damage (if applicable)
  • Contact information for any involved parties or witnesses
  • Police report number (if applicable)
  1. Contact Your Insurance Company Promptly
    Time is of the essence when it comes to reporting a claim. Many insurance policies have strict deadlines for reporting incidents, so it’s crucial to act quickly. Contact your insurance company via their preferred method – typically phone or online claim reporting – and provide the necessary information.
  2. Keep Detailed Records
    Maintain a record of all communications with your insurance company, including dates, times, and names of representatives you’ve spoken with. Keep copies of all documents related to the claim, such as repair estimates, medical bills, and correspondence with the insurer.
  3. Cooperate with the Adjuster
    After reporting your claim, your insurance company will assign an adjuster to evaluate the situation and determine the payout. Be prepared to answer their questions and provide any additional information they may require. Remember, the adjuster is there to help you and ensure a fair settlement.
  4. Follow Up on Your Claim
    Stay proactive by following up with your insurance company to check on the status of your claim. This will help you stay informed and ensure that the process moves along smoothly.

Reporting a claim to your insurance company may seem daunting, but with the right preparation and understanding of the process, you can navigate it with confidence. By gathering the necessary information, acting promptly, and maintaining open communication with your insurer, you’ll be well on your way to resolving your claim and getting the support you need.

It’s important to note that there are insurance companies out there who we are not affiliated with that have similar names to our website. If you’re looking to report a claim to one of those companies, check the url in the table below:

CompanyLocationClaim URL
Citizens Insurance Company of AmericaIllinois / MidWest / Ohio
Citizens Property Insurance CorporationFlorida
Louisiana Property Insurance CorporationLouisiana
Citizens IncColorado
Citizens Insurance, LincolnNorth Carolina
Citizens Insurance GroupNorth/South Carolina
Citizens Insurance AgencyKentucky
Senior Citizens Insurance AgencyArizona
Citizens Insurance Agency of Lawrenceville IncLawrenceville, Virginia