Best Automated Car Insurance Company 

Today you can buy an automated car insurance policy online in less than ten minutes without ever needing to contact a human. One of the companies at the forefront of auto insurance automation is Metromile, now owned by Lemonade.com. In fact, Metromile is considered the best automated car insurance company by many experts.

This new technology is made possible by advances in artificial intelligence that automate each policy fulfillment process: from processing an application to providing a quote to the payment to binding the policy.

How Metromile Started 

Metromile was founded back in 2011 by David Fredberg, who wanted to revolutionize the way drivers pay for auto insurance. His idea was simple, people should only pay for the miles they actually drive, or pay-per-mile auto insurance. David noticed that low mileage drivers often paid the same rates as drivers who drove over 2,000 miles per month and wanted to create a model where drivers paid on a per-mile basis. 

In 2012 Metrmile tested its service initially in Oregon and consumers loved the new insurance model. This initial success gave the company the confidence to enter other markets. 

In 2022 Metromile was acquired by Lemonade.com, a leading automated insurance company powered by artificial intelligence. The merger of these two fast-growing A.I.-driven companies was a perfect fit. 

Metromile has vast amounts of driver data and Lemonade.com is at the forefront of implementing A.I. into its operations. Together, the two companies have created an even stronger automated insurance company. 

Metromile’s Expansion Across New States

Over the past 13 years, Metromile has expanded into eight states. These include: 

• Arizona
• California
• Illinois
• New Jersey
• Oregon
• Pennsylvania
• Virginia 
• Washington

How Metromile’s Automated Car Insurance Works  

Metromile is run on data, which is key to its operations. Each vehicle is set up with a precision sensor that’s called the Pulse. The device is plugged into the OBD-11 port, which almost all cars made after 1996 have. The Pulse device then tracks numerous things, including:

• Data Collection – The Pulse device tracks what time of day you drive, how long, and how many miles. 
• Driving Patterns – The Pulse device tracks the speed driven, braking, and acceleration.   
• Communication – The device sends the data via a cellular connection in real-time and the data is constantly updated automatically. 
• Billing – Based on an algorithm from data taken from the Pulse device, a driver is then billed each month. All drivers using Metromile are charged a base rate, regardless of the amount of miles driven. Even if your car was parked in a garage for the entire month, you would still need to pay the base rate. 

Metromile Policy Costs

Here’s an example of how much a typical Metromile policy costs. 

• Base rate of $30 monthly 
• Pay per mile rate of $0.06 for each mile driven  

For a given month, if you drove 500 miles your total cost would be $30 for the base rate and $30 for the pay-per-mile charges for a total of $60. In most states, drivers can save $60 to $80 per month with Metromile. The savings can add up to hundreds per year.

One cool thing about Metromile auto insurance plans is the daily mileage rate is capped at 250 miles in most states. This means if you went on a long 500-mile trip in one day, you’d only be charged for 250 miles. 

Billing, Payments, and Features for Customers

Almost all Metromile customers set up automatic monthly payments for convenience. Each month, an invoice showing all the charges is created and emailed, and then an automatic payment is processed. Metromile takes most credit cards and also debit cards. 

You can check your dashboard anytime on the app or online. The dashboard gives detailed information on the driver’s usage, estimated bill, and past month’s history.

If your vehicle is ever stolen, Metromile can track it and aid in its recovery. 

Customers can easily track their usage and billing through the Metromile app or online dashboard. The dashboard provides a clear overview of the driver’s mileage, estimated bill, and a history of past payments.

In addition to the cost-saving benefits for low-mileage drivers, Metromile offers a valuable perk: GPS-enabled tracking. If your vehicle is ever stolen, Metromile can help track its location and assist in recovery efforts.

Metromile’s Automated Claims Processing  

If a driver ever gets into a wreck, Metromile’s advanced technology automates much of the claim-handling process. A customer can file a claim on the Metromile app and then the telematics data will verify the exact details of the accident, all automatically. 

The automation process significantly reduces the wait time required for a claim resolution, resulting in an overall better customer experience. The A.I.-assisted claims process also reduces many human errors, which saves Metromile a lot of money. 

The Advantages of Metromile’s Automatic Car Insurance Model 

Artificial intelligence plays a big role in Metromile’s overall operations. These are some key areas in which A.I. implementation has automated operations. 

The Final Word On The Best Automated Car Insurance Company 

Metromile has been a leader in bringing automated car insurance to the public. The insurer uses the latest A.I. and telematics to offer drivers not only an automated insurance experience but true pay-per-mile insurance coverage. 

Metromile currently has licenses in 49 states but only offers coverage in 8. In the coming years, Metromile has plans to expand nationwide and provide automated car insurance to the masses.